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<br />Community First - Courage, Grit, and Duty - Driven by Excellence <br /> <br /> Page 21 <br />As with the business community, citizen stakeholders were given the list of values or planning elements <br />and given a forced choice: comparing each element to all the others, deciding which is the most <br />important. The total value possible cumulatively for any single planning element is 50. The results are <br />illustrated in Figure 5, reflecting that the group prioritized improving response time over every other <br />planning element, followed by expanding staffing and deployment, ensuring the technical competence <br />of PFD personnel, and having reliable equipment and facilities. Maintaining response time and <br />containing taxpayer costs were given the lowest priority. <br />In the same session, the attendees were given a list of current services provided by the fire department. <br />As with the business community, the choices were to assign a 3 (critical priority), a 2 (important <br />priority), or a 1 (low priority) to the list of services. The respondents were allowed to strike through any <br />service they felt the fire department should not be providing or add a service the individual respondents <br />believed was missing from what should be provided by the fire department. No services were struck or <br />added. <br />Figure 6. Citizen Service Priorities <br /> <br />As with the business community, the citizen stakeholders prioritized advanced life support (paramedic) <br />services as the most critical service offered by PFD, followed by fire suppression. The citizens’ remaining <br />priorities differed slightly in order from the business community, but public education was scored lowest <br />in priority for both groups. <br />Finally, the attendees were given an opinion poll, where they were asked to check the one box under <br />each of the headings in Figure 7. <br />1.80 <br />2.20 <br />2.30 <br />2.30 <br />2.30 <br />2.70 <br />3.00 <br />0.00 0.50 1.00 1.50 2.00 2.50 3.00 <br />Public Education <br />Fuels Management <br />Hazardous Materials Team <br />Community Risk Reduction - Prevention <br />Technical Rescue <br />Fire Suppression <br />ALS (Paramedics) <br />←Low Priority High Priority → <br />100