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<br />Community First - Courage, Grit, and Duty - Driven by Excellence <br /> <br /> Page 5 <br />Table of Contents <br />Acknowledgments ................................................................................................................................. 3 <br />2023 City and Department Leadership ................................................................................................. 4 <br />Table of Contents .................................................................................................................................. 5 <br />Letter from the Fire Chief ..................................................................................................................... 7 <br />Executive Summary ............................................................................................................................... 8 <br />Planning Methodology ........................................................................................................................ 10 <br />Section 1 - Mission, Vision, and Values ....................................................................................................... 13 <br />Connection to the City Strategic Plan ................................................................................................. 14 <br />Section 2 - Organizational and Community Assessment ............................................................................ 17 <br />Stakeholder Input and Engagement ................................................................................................... 18 <br />2022 Stakeholder Outreach – Subjective Factors ............................................................................... 23 <br />The Forging Factors for the Future ..................................................................................................... 25 <br />Environmental Scan – Objective Factors ............................................................................................ 26 <br />Strategic Issue Statements .................................................................................................................. 28 <br />Section 3 - Strategic Business Plan .............................................................................................................. 31 <br />Performance-Based Budget Structure ................................................................................................ 31 <br />Executive Sections – Strategic Purpose and Key Results .................................................................... 32 <br />Performance-Based Strategic Results ................................................................................................. 34 <br />Strategic Result 1: Emergency Response ............................................................................................ 34 <br />Strategic Result 2: Infrastructure ........................................................................................................ 36 <br />Strategic Result 3: Workforce ............................................................................................................. 38 <br />Strategic Result 4: Performance Measurement .................................................................................. 40 <br />Strategic Result 5: Organizational Culture .......................................................................................... 42 <br />Section 4 –Group Performance Measure Worksheets ............................................................................... 44 <br />1.1 Administration Group (Office of the Chief)................................................................................... 44 <br />1.2 Leadership and Management (Office of the Chief) ...................................................................... 47 <br />1.3 Research and Development (Office of the Chief) ......................................................................... 49 <br />1.4 Capital Investments (Office of the Chief) ...................................................................................... 51 <br />1.5 Performance Management (Office of the Chief) .......................................................................... 53 <br />2.1 Fire Suppression (Emergency Operations Section) ....................................................................... 55 <br />2.2 Special Operations (Emergency Operations Section) .................................................................. 57 <br />84