CC - Agendas - City Council - STUDY SESSION - 2/14/2023

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Community First - Courage, Grit, and Duty - Driven by Excellence Page 9 Five high-level strategic results guide the executive-level sections. These are the primary measurement areas the plan is designed to report progress towards. A measurable impact is expected to occur in the community by 2028. The five strategic results and associated measurable results are: • Strategic Result 1: Responding to Risk - Achieving Effective Community Risk Reduction Solutions. The Prescott Fire Department (PFD) will reduce the negative consequences of life- threatening emergencies experienced by: Utilizing technology and performance management to affect a 3% annual reduction in response times, establishing a baseline measure for cardiac arrest patients that leave the hospital to live a normal life; and performing a comprehensive update of the Community Risk Assessment (CRA), with particular emphasis on wildland fire risk, followed by a mitigation plan to be approved by City Council. Overall Cost Projection Capital/One-Time Personnel/Ongoing $2.17 million $2.1 million • Strategic Result 2: Infrastructure - Positioning Infrastructure to Deliver Strategic Results. The Prescott community will experience a customer-focused, responsive Fire Department capable of delivering services consistent with the City’s adopted Standards of Cover by: Establishing a fire department survey to assess respondents' satisfaction with PFD services by geographic location in the city; and opening two new strategically located stations which will be staffed and operational. Overall Cost Projection Capital/One-Time Personnel/Ongoing $19.2 million $3.7 million • Strategic Result 3: Workforce – Supporting our People. The Prescott Fire Department will focus on ensuring that firefighters have their health and safety needs met, experience personal and career development opportunities, and work in an inclusive organizational culture focused on achieving results for the community by: reducing the injury rate of personnel by 3% year-over- year; ensuring that 100% of eligible PFD members complete the annual department physical; establishing a career development plan for those interested; establishing an organizational succession plan for the roles of Engineer through Fire Chief; and, ensuring the needed number of qualified applicants are available for all recruitment and promotional opportunities. Overall Cost Projection Capital/One-Time Personnel/Ongoing $2 million $180,000 • Strategic Result 4: Performance Measurement – Leveraging the Value of Data. PFD will establish a performance management system to measure, report, and act based on data from cross-disciplinary databases by: developing data analysis resources that measure accurate and relevant information; ensuring that results-oriented performance measures will inform operational, policy, and budget decisions regarding the Fire Department; and, successfully 88