CC - Agendas - City Council - STUDY SESSION - 2/14/2023

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Community First - Courage, Grit, and Duty - Driven by Excellence Page 12 This produced input documents that assessed the perspectives of just over 100 stakeholders that provided their input on the Prescott Fire Department today and how the organization could evolve in the future. Two additional activities were then conducted to review the input work as follows: • The PFD Leadership Workshop was conducted on Monday, June 27, in person at the Prescott Centennial Center. 12 leadership team members provided their input via a blend of the Advanced Strategy Lab platform and open discussion to develop the recommendations on Mission, Vision, and Values and organizational identity. • Based on the Workshop input, revised Mission, Values, and Values statements and organizational identity attributes were then made available to the PFD internal stakeholders for their review and comment as a ‘validation survey.’ 20 internal team members completed the ‘validation survey’. This resulted in the establishment of a fully updated Mission, Vision, and Values and organizational identity. This was established through two engagements of the PFD Senior Leadership Team analyzing the feedback of the stakeholders during this phase of the process. Development of a Strategic Business Plan Once this work was completed, the focus shifted to performing a performance-based assessment of the organization. Managing Results, LLC was used for three separate on-site engagements that did an in- depth environmental scan to assess strategic issues, identifying the services delivered by the department and organizing these into program areas, and finally develop strategic results that connected to the department’s annual budget allocation. During this phase of the process, the stakeholder model expanded by reaching further down the organizational structure of internal and external stakeholders to establish 15 distinct strategic programs with relevant measures established by subject matter experts in each area. This work concluded in December of 2022 capping off a progressively detailed 6-month planning process. What follows is the culmination of these phases, which inform the organization's future direction. Prescott Fire Department members have committed time, effort, energy, and frank honesty to develop this plan. However, its success depends entirely on the follow-through by all organization members to achieve the stated outcomes listed herein and live up to the mission, vision, and values. An organization that knows where it is going knows the environment in which it must operate and identifies how to get there has the best chance to meet the needs of its community and achieve its vision. In addition, this planning process has served to refresh the organization’s continuing commitment to professionalism and set the path toward future success. 91