CC - Agendas - City Council - STUDY SESSION - 2/14/2023

Home

Community First - Courage, Grit, and Duty - Driven by Excellence Page 18 Stakeholder Input and Engagement 2019 Strategic Plan Stakeholder Outreach The 2019 process engaged stakeholders in a traditional in-person format and is represented here to show alignment with the findings of the 2022 process. While it was not formally a part of this update, it is relevant and shows the key assumptions remain unchanged. Both the business community, and citizen stakeholders were invited to participate. Below is a high-level summary of the findings of that engagement. Each group was asked report their planning priorities for the department, which services they felt were the most important, and their general opinions of the overall state of the department. Those in attendance (13) did not constitute statistical validation but should be viewed as a potential indicator of the business community’s general leanings. Figure 1. Business Community Planning Priorities The attendees were given the preceding list of values or planning elements and given a forced choice: comparing each element to all of the others to decide which was the most important (e.g., technical competence versus contain costs, technical competence versus maintain response times, etc.). The total value possible cumulatively is 65 per planning element. The results are illustrated in Figure 1, reflecting that the group prioritized expanding staffing and deployment over every other planning element, followed closely by improving response times and then reliable equipment and facilities, ensuring the technical competence of PFD personnel, maintaining response times, and finally containing costs. 6 23 46 37 38 45 0 10 20 30 40 50 Contain Costs to Taxpayers Maintain Existing Response Times Ensure Technical Competence Reliable Equip./Facilities Improve Response Time Expand Staffing/Deployment ←Low Priority High Priority → 97