CC - Agendas - City Council - REGULAR - 8/14/2018

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Duke's does it all. With almost 40 years of experience and nearly 250 million feet of treated sewer lines under our belts, Duke's has the most knowledgeable and professional crews in the industry. Our certified crews arrive on site, ready to go in fully equipped, four -wheel -drive vehicles with specialized equipment and materials, ensuring access to even hard - to -reach spots with minimal disruption to traffic, businesses or residents. Using the exclusive Razorooter® II, the only diquat-based product approved by the EPA for treatment of sewer pipes, we quickly and efficiently kill roots inside and outside the pipe. We keep track of applications, remind you when service is due, minimize disruption and save you money, time and effort. 8.C.b Guaranteed results. We guarantee to kill all the roots in every sewer we treat and eliminate main line stoppages caused by live tree roots. If live roots are found in a sewer within six months after the application, or if a treated sewer plugs up and floods due to tree roots during the guaranteed period, we will re -treat that section, at our own expense, or remit to the customer 100% of the payment we received to treat that section of sewer. Any section of sewer we treat will not plug up and flood due to tree root obstructions for a period of two years. The guarantee period ends two years after the date of treatment. When we perform a repeat application within six months of the expiration of the previous guarantee, the guarantee is extended for three more years. Attachment: Duke's Root Control Brochure (2109 : Dukes Root Control)